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The Eric Whitehead Partnership

Call Us On 01538 755 761

Complaints

We want to give you the best possible service. However, if at any point you become unhappy with the service we have provided to you, or you have concerns about your bill, then you should inform us immediately so that we can do our best to resolve the problem for you.

We have a procedure in place which details how we handle complaints which is available from our offices. We have eight weeks to consider your complaint. If we are unable to help you, then you can have the complaint independently looked at by the Legal Ombudsman.

For further information about the Legal Ombudsman please visit  www.legalombudsman.org.uk or call 0300 555 0333.  Alternatively, email enquiries@legalombudsman.org.uk

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Latest Legal Updates

  • e-WILLS ON THE WAY?

    A public consultation by the Law Commission, launched on 13th July, is “a welcome step towards updating our will-making laws to keep them fit for purpose in the 21st century”, the Law Society has said. Under...
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  • THE NEW IHT RESIDENCE NIL RATE BAND

    Ever since 6th April a new Inheritance Tax (IHT) allowance has been available, the effect of which will be to reduce the amount of IHT payable in respect of certain estates. The new allowance, known as...
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  • GOVERNMENT U-TURN ON PROBATE FEES RISE/REDUCTION IN LPA/EPA REGISTRATION FEES

    We are pleased to report two pieces of good news for a change! In a recent update, we outlined the Government’s proposed massive hike in Probate Registry fees, due to come into effect in May despite...
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  • ENDURING POWER OF ATTORNEY PROBLEMS

    By now, most people will be aware that Enduring Powers of Attorney (EPAs) were replaced by Property and Affairs Lasting Powers of Attorney (LPAs) in October 2007, but that any existing EPA executed before...
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  • PROBATE FEES TO RISE SHARPLY FROM MAY

    Despite almost total opposition from the Legal Profession, the Government has decided to press ahead with its proposed hike in Probate Registry fees. At present, the fee for applications for Grants from...
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